Terms and Conditions for Velveteen Knead
Welcome to Velveteen Knead! These Terms and Conditions outline the rules and regulations for the use of our online platform and services provided by Velveteen Knead, located at Daley Thompson Way, London, City of London, SW8 3AH, United Kingdom.
By accessing this website and using our services, you agree to be bound by these Terms and Conditions. Do not continue to use Velveteen Knead if you do not agree to all of the terms and conditions stated on this page.
1. Services Provided
Velveteen Knead offers a range of tailored massage therapies, including Deep Tissue Massage, Aromatherapy Massage, Sports Massage, and Hot Stone Massage. Our online platform facilitates information about these services and allows for online booking.
2. Online Bookings and Cancellations
- All online bookings are subject to availability.
- To confirm a booking, payment may be required in advance or at the time of the service, as specified during the booking process.
- Cancellations or rescheduling of appointments must be done at least 24 hours in advance. Failure to do so may result in a cancellation fee or loss of payment for the booked service. Details of our cancellation policy are available during the booking process.
- Velveteen Knead reserves the right to cancel or reschedule appointments due to unforeseen circumstances. We will endeavor to provide as much notice as possible in such events.
3. Client Responsibilities
- Clients are required to provide accurate and complete health information during consultations to ensure the safe and effective delivery of services.
- Clients must arrive on time for their appointments. Late arrivals may result in a reduced treatment time with no adjustment in price.
- Clients are expected to maintain appropriate behavior during their visit. Any inappropriate conduct will result in the immediate termination of the service.
4. Health and Wellness Disclaimer
- The massage therapies offered by Velveteen Knead are for general wellness and relaxation purposes. They are not a substitute for medical examination, diagnosis, or treatment.
- It is recommended to consult with a healthcare professional for any health concerns before receiving massage services.
- Velveteen Knead is not responsible for any adverse reactions or health complications arising from undisclosed medical conditions or allergies.
5. Privacy
Your privacy is important to us. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information in compliance with relevant data protection laws.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Velveteen Knead and is protected by intellectual property laws. Unauthorized use of any content without express written permission is prohibited.
7. Limitation of Liability
Velveteen Knead will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our services or this online platform. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms and Conditions
Velveteen Knead reserves the right to revise these Terms and Conditions at any time. By using this website, you are expected to review these Terms and Conditions regularly to ensure you understand all terms and conditions governing the use of this website.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Velveteen Knead
Daley Thompson Way
London, City of London, SW8 3AH
United Kingdom